Frequently Asked Questions

Question: Do you have a free trial subscription? Answer: Yes we do for 30 days!

• Q: Do we track user counts when we price our software package? A: No, but all users have to be inside your organization.
• Q: Can I share the data outside of my organization? A: Yes, we have a feature called View for this, and you could get encrypted and expirable URLs that could be shared anywhere.
• Q: How much value can the battery deliver? A: We could help you remain useful life, and SOH estimated numbers with data science. 
• Q: We purchase batteries from tier one suppliers and contract analysis to a third-party lab. Would we understand and analyze cell cycling degrade profiles from manufacturers to predict expected to degrade and life for our projects? A: Yes, we could provide 90% accuracy for their predictions with early cycling voltage profiles, resistance, and other factors. This is based on our unique technology and algorithms.
• Q: Interested in comparing your system to others in your platform's machine learning aspects, how could we do it? A: Please schedule a time to talk over your questions. In short, we are three times lower in price and better in customizations, personalization including machine learning techniques.
• Q: How to Improve Battery Life and Power Density without Degrading Safety? A: We will be able to compare suppliers or batteries in groups and multiple parameters for you.
• Q: How I can Apply Custom Scripts? A: We could help you integrate with Jupiter Notebook to play with the data yourself.
• Q: How I can rename all Metadata Fields? A: We have a customizable platform that could help you manage localization.
• Q:  Do you have any stats on whether or not the service works? A: Since launching our money-back guarantee, many clients have purchased access to the software. Nobody was unsatisfied and asked for their money back. Think about that: 100% of people knew that they could get a full refund just by asking, and they chose not to. 
• Q: What does Energsoft do to centralize test data? A: We use SQL Database in the cloud, hybrid or local to your organization. We built 20 connectors to hardware devices that harmonize one single format.
• Q: What are the export capabilities? A: We provide SDK with API's, automatic reports and export to plot in Excel/Tableau/Etc.
• Q: Do you have the ability to work with older MitsPro and newer MitsPro? A: Energsoft supports all Arbin versions, including 30 years old.
• Q: Do you have the ability to work with Biologic/EIS data and any equivalent circuit modelling. A: Yes, we do.
• Q: When to consider hiring Energsoft? A: as you start hitting scale points:

Scale point #1: Consider hiring Energsoft when you have three testers/PhDs on your team.

Scale point #2: Consider hiring Energsoft when you have 100 batteries in your platform 

Scale point #3: Consider hiring Energsoft when the battery data files in your warehouse hit 1 million rows.

Scale point #4: Consider hiring Energsoft when you know you'll need to build three or more custom data ingestion pipelines over the next few quarters, and they're all mission-critical.

Is the free trial is for the first month? You could get 2 more month with money back warranty.

• Q: Regarding the predictive models of machine learning, would you see that some adjustments/development would be needed to work with supercapacitor data? Yes, you are right - it is a bit different than battery predictions, but the goal for us is to collect the data and to be able to find a real problem that we could address with it, for instance predicting remaining useful life (RUL) or state of health (SOH). After this, we will do whatever it takes to provide the best precision and recall of such an experiment regardless of the energy storage type. We are an analytics company and can support any voltage/current/time data. If you want to predict capacitance or resistance, it will be a slight change in the features and output but not in the model's input.
• Q: Which Cloud provider are you using? We use Microsoft Azure cloud, we are partners with Microsoft. But our architecture is also built for containerization with Kubernetes and Docker so that we could deploy anywhere like Alibaba, Google, or AWS.
• Q: What does it mean if the current measurement shows 4.384 A, given its sensor type and data aggregation level? To achieve meaningful safety, performance, and aging results, a minimum viable dataset needs the MIN/MAX/AVG values of every battery module with a sampling rate of no less than one reading per minute. More data always helps, of course, but if handled intelligently, even seemingly limited amounts of data can go a long way.
• Q: Data volume optimization is crucial in every IoT application to save bandwidth and keep server costs in check. So how much data are we talking about for battery field data analytics? A single battery module sampling at a 1 s time resolution generates around 400 MB of data every month. A 50 MWh battery storage unit (which is on the smaller side of new installations in the US) adds up to about 25 TB every year.
• Q: Do you need a separate computer for your setup? If yes, can it be a virtual device? We could also deploy on-premise without cloud and it could be a Virtual Machine inside your network. No internet connection is required. Please let us know your number of batteries, the speed you want for real-time monitoring and we will suggest configuration.
• Q:  How do we get rid of unnecessary data altogether to reduce cost and complexity? Data cleaning is probably the most important and the most underrated part of the whole process of battery analytics. Since a sampling frequency of 1,000 measurements per second is usually not required and certainly not practical for most battery applications, some form of time aggregation needs to be done by the BMS before data is passed.